Model Railways N/HO/OO/O/G Gauges *BUY SELL EXCHANGE* Die-Cast Model Kits & New Hornby Stockists
Previously submitted Customer Comments
David , Manchester -
10 Feb 2018 -
Owner's comment about being 'open to comply with unit rules etc' is completely misleading. I saw the website and from the details displayed, and the fact that I was number 2 in the call queue, felt emboldened to go out of my way to visit today, (Saturday,) arriving lunchtime. All the other units were open... but not this model shop!
I accept that there are unforeseen circumstances but an answer phone message or note on the website
would really avoid unnecessary journeys!!
Dominic , Kent -
30 Mar 2016 -
I have tried to contact this shop on a number of occasions, I emailed them twice with no response, I then phoned them, got an answer phone and left a message for them, and still, nearly 2 weeks later they have failed to make any attempt to contact me regarding my query. So overall my experience with this company has been rather annoying and negative. I hope they will work to fix their communication issues as it really is letting them down.
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