DCC sound specialist, full repaints, renumbering and weathering commisions. Limited editions.
Previously submitted Customer Comments
Peter , Oxford Uk -
21 Apr 2018 -
Went to Olivias to get some EM1/2 locos. When they realised that I wanted to run under wires, they checked (And refitted) the pantographs without being asked. They also demonstrated the locos so that I could leave satisfied I had working models. They also sorted out an additional loco, added sound etc and gave me advice on making my Hornby class 110 DMUs DCC capable and where and how to place the speaker. The staff are all friendly and helpful and gave me tea! I'd go back again, no question.
David , Rippingale, Lincolnshire -
16 Apr 2018 -
Excellent model shop with many unique or hard to find models available! Also great service from the friendly staff too! Very quick to post items and very well packaged!
Robert , Shropshire -
09 Apr 2018 -
Bob, Shropshire, April 9 2018. Once again excellent service. Just received Class 03 diesel shunter now with sound fitted - which is first class. This the third time I have dealt with Olivia's Trains and it is always a pleasurable experience with helpful and courteous staff. On the one occasion I was able to visit the shop I could not believe the vast range of locos stocked.
Steve , Chesterfield -
03 Apr 2018 -
Great service as always great bunch of people to deal with and one amazing shop to browse in always something a bit different to buy, really great advert for the hobby
Ian , Hampshire -
24 Mar 2018 -
My order was processed, dispatched and arrived safe and sound within the stated time - excellent service from Olivia's. Would not hesitate to buy from them again.
Mark , Australia -
10 Mar 2018 -
First time ordering and this is what customer service should be. A lot of companies should take a lead out of Olivia's Trains book - they really look after you. They'll certainly get my business in future. Recommended.
Graham , Matlock -
10 Jan 2018 -
The staff are very friendly and knowledgable and all their locomotives are on display and easy to view.
They will do customisation of numbers, liveries and other details so suit whatever the customer wants.
The best for me, as a novice to digital model railways, is that when my system didn't seem to work they encouraged me to bring my controllers and locos into the shop and helped me get it working. I was very grateful for that and for me this is excellent after-sales service. They say they can often do the same thing over the phone.
Stpehn , Cheltenham -
16 Dec 2017 -
Not the cheapest place to buy standard product but an excellent selection and they excel in the range of modifications offered, particularly DCC/sound and livery/weathering services.
John , Marchwood, Southampton -
01 Dec 2017 -
Once again I made the long trip north to visit the exceptional Olvia's Trains. I regularly buy from Olivia's as I find all staff knowledgeable and always willing to help. I like to customise my locos, wagons and coaches and the standard of workmanship they do is excellent. I love the Olivia Sound and all but a few have been upgraded to include this great feature. It certainly brings my trains to life and adds that special feature of realism to my layout. I'm busy saving my pennies as I have my eye on a few more great models which will all be converted to sound. Well worth the journey and thanks to everyone. And by the way, the brew was much appreciated on that cold November day. See you all in the New Year.
Adam , Glasgow -
30 Oct 2017 -
Hi Just bought a Heljan Beyer Garritt from Olivia,s trains.Straight out the box on to the track through all the points with no problems, which is more than previous locos from another well known retailer could do.Some of them only went round once. The company in question was very good,but I did not want a refund.However that is history.The whole buying experience from Olivia,s. was positive,I also have a class 76 in L.N.E.R.Green,fantastic paint job.So far the new motors are performing well.No connection to Olivia,s trains,just a satisfied customer.
John , Southampton -
05 Sep 2017 -
Can't praise Olivia's Trains enough. All the staff are great and no query is too much for them. Always my first choice when buying new trains. I love the way they customise my trains and coaches. Professional and knowledgeable as I often have questions which they answer fully and give sound advice from years of experience. Highly recommended.
Graham , Hull, East Yorkshire -
01 Sep 2017 -
Very good on line service, with speedy delivery and very helpful on the phone with queries. I was able to take advantage of the VAT paid bank holiday offer.
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