DCC sound specialist, full repaints, renumbering and weathering commisions. Limited editions.
Previously submitted Customer Comments
Oskar , Sundbyberg, Sweden -
02 Jun 2018 -
First time buyer, purchased a Hornby Class 50 from them. I was not disappointed when it arrived, five days after being sent out. A great looking model with fantastic sound.
Great communications with the staff, very helpful in answering my questions, and they seem to know their stuff.
Although this order was done via e-Mail, the price was fair, their website is full of goodies, and I might just pop in for a visit if I'm ever in Sheffield. Would absolutely recommend them.
Peter , Beauly -
08 May 2018 -
Good range of products stocked. Not the cheapest but the service is excellent and the options and quality of work for any additional work that you may choose is very professionally done. I don't like taking locomotives or coaches apart and Olivias take the pain out of all of this by avoiding the pitfalls that I would undoubtedly face in fitting the wrong DCC chip or cracking plastic of the body shell and a myriad of other things that I would do wrong but they have the knowledge and expertise to do it properly and timeously I prefer to leave it to the professionals!!!Nice people to deal with as well!!!
Ian , Tenterden Kent -
01 May 2018 -
Visited for the first time on Saturday. Customer service was outstanding with four diesel locomotives being fitted with Dcc sound in an amazing short time. It was great to get information and advice from the staff, particularly Zoe whose enthusiasm shone through. I left my Deltic there for the "Base sound" Treatment and am looking forward to a second visit. It's a long journey from Kent but well worth the effort.
Chris , Whitstable -
30 Apr 2018 -
Sent my Bachmann Tornado in for a full Steam loco works conversion including front lights, smoke, cab light, crew and firebox flicker. The quality of the workmanship was absolute first rate. The smoke unit fits perfectly in the chimney and the wires to the tender are not noticeable. Visually (Minus the enhancements) the loco looks brand new, one of the best conversions cared for I've seen to date.
My only slight criticism if you could call it that, is that the sound file used has a lot of generic steam sounds used for other models, and not specific for this A1 which is a little disappointing.
Nigel , Studley Warwickshire -
30 Apr 2018 -
Had been looking for a specific coach and found it on Olivia's website. Should have known to ask Neil first as he has always done a fantastic job on all the locos I have bought from him ( Sound fitting, weathering, re-Numbering, re-Naming). A joy to deal with and always made welcome when visiting the shop
Peter , Oxford Uk -
21 Apr 2018 -
Went to Olivias to get some EM1/2 locos. When they realised that I wanted to run under wires, they checked (And refitted) the pantographs without being asked. They also demonstrated the locos so that I could leave satisfied I had working models. They also sorted out an additional loco, added sound etc and gave me advice on making my Hornby class 110 DMUs DCC capable and where and how to place the speaker. The staff are all friendly and helpful and gave me tea! I'd go back again, no question.
David , Rippingale, Lincolnshire -
16 Apr 2018 -
Excellent model shop with many unique or hard to find models available! Also great service from the friendly staff too! Very quick to post items and very well packaged!
Robert , Shropshire -
09 Apr 2018 -
Bob, Shropshire, April 9 2018. Once again excellent service. Just received Class 03 diesel shunter now with sound fitted - which is first class. This the third time I have dealt with Olivia's Trains and it is always a pleasurable experience with helpful and courteous staff. On the one occasion I was able to visit the shop I could not believe the vast range of locos stocked.
Steve , Chesterfield -
03 Apr 2018 -
Great service as always great bunch of people to deal with and one amazing shop to browse in always something a bit different to buy, really great advert for the hobby
Ian , Hampshire -
24 Mar 2018 -
My order was processed, dispatched and arrived safe and sound within the stated time - excellent service from Olivia's. Would not hesitate to buy from them again.
Mark , Australia -
10 Mar 2018 -
First time ordering and this is what customer service should be. A lot of companies should take a lead out of Olivia's Trains book - they really look after you. They'll certainly get my business in future. Recommended.
Graham , Matlock -
10 Jan 2018 -
The staff are very friendly and knowledgable and all their locomotives are on display and easy to view.
They will do customisation of numbers, liveries and other details so suit whatever the customer wants.
The best for me, as a novice to digital model railways, is that when my system didn't seem to work they encouraged me to bring my controllers and locos into the shop and helped me get it working. I was very grateful for that and for me this is excellent after-sales service. They say they can often do the same thing over the phone.
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