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Olivia's Trains & Models

 

25a Mansfield Road,  Intake, Sheffield,  South Yorkshire S12 2AE

Tel: 0114 2647 449 & 0114 3216 160  Mobile: 0755 7126 651
Model Shop Contact Retailer by mail

 Credit Cards accepted Mail Order Service available
Opening Hours: MON - FRI 09.30am to 6pm SAT 09.00-16.00
Worldwide Export: Yes
Model Types Stocked:

Model Railways

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INFO LAST CHECKED:
27th February 2017

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MODEL RAILWAY INFORMATION:
Stockists of:

- British Outline -
Manufacturers stocked:
Bachmann, Hornby, Peco, Heljan, Dapol
Scales & Gauges:
4mm,
OO
DCC Products Stocked:
Esu, Bachmann, Hornby

DCC sound specialist, full repaints, renumbering and weathering commisions. Limited editions.
[RateIT] Current Rating: Four Stars
 Previously submitted Customer Comments

William , Odenton, Maryland, Usa - 24 Mar 2017 - Four & a half Stars
I have had a very satisfactory relationship with this shop. For one living in the USA, this is one of my preferred dealers.

Richard , Kidderminster, Worcs. Uk - 24 Mar 2017 - Five Stars
I wanted sound decoder and speaker recommendations, together with fitting advice for a Heljan Class 35 and a Heljan Class 17 which are both tight for space and access for a newcomer to DCC such as myself. I emailed my query mid-afternoon and got a detailed response from Neil less than an hour later with all I needed to know. I placed my order the next morning. 48 hours later, despite a delay caused by me not sending my payment details in very quickly, I received exactly what I needed, safe and sound by recorded delivery. An excellent response with friendly help as well! This was my first dealing with Olivia's Trains and most certainly will be the first of many.

Simon , Pointe-Claire, Quebec, Canada - 20 Mar 2017 - Four & a half Stars
Olivia's did a fine job of delivering a customized pair of locos. The re-fit job on one of them was more complex than originally anticipated, but they nevertheless persevered and delivered Q6 and J15 locos. Customization involved adapting the sound codes to the limitations of my north american DCC control. Neil the owner also came up with an idea of how to adapt the visibility of the loco oil light arrangement so that the locos can display the correct code for the consist being operated.

Richard , Honiton, Devon - 16 Mar 2017 - Five Stars
Very smooth transaction from start to finish with quick delivery and item safely packaged. I sent them an email asking which was the version of the model I was ordering (Bachmann Deltic)and received an immediate reply. When it arrived, there was a note inside the box giving details of who had checked the model and what parts were enclosed. Highly recommended.

Ian , Manchester - 15 Mar 2017 - Five Stars
Olivia's Trains and Models and their staff are simply the doyens of the modelling universe, especially when it comes to OO-gauge and O-gauge model railways. Do not be misled by the unprepossessing exterior: once inside you will find yourself in a veritable Aladdin's cave where coming across several editions of some of their models represents the norm rather than the exception. Their locomotive fleet spans all the different eras and routinely come in a choice of liveries and numberings; but should that still not quite meet your discerning tastes, why not ask Neil or Zoe if they could send your choice of generic locomotive off to be personalised to your precise specifications? What you will receive back will leave you, as it has me, speechless with admiration for the skill and dedication of the contacts who they commission to offer their customers a whole range of specialist services. Finally, speaking of specialist services, don't forget Olivia's Sound to bring your locomotives to life as vividly as if you were standing on the footplate or sitting in the cab yourself. It seems that there is nothing that Olivia's Trains and Models' enthusiastic staff cannot do in pursuit of their customers' total satisfaction.

Graham , Germany - 14 Mar 2017 - Four & a half Stars
I have been buying from Olivia's since 2009 and have always enjoyed swift, polite service and solid advice. Neil knows his stuff being a former driver. It all started with their then class leading Deltic sound fitting and now most of my sound fitted engine stable has come from them. Highly recommended. Support the smaller retailers!!

Tom , East Malling, Kent - 07 Mar 2017 - Four & a half Stars
Very impressed with the service of Olivia's Trains. I have been trying to track down a particular locomotive of a certain era and of which seems to be out of stock everywhere. I called Olivia's Trains and the assistant was more than helpful in answering my questions together with confirming that they have plenty in stock. Very happy to hear and will be ordering the locomotive shortly. Would recommend this retailer and the fabulous customer service to all. Thank you!

John , London - 04 Mar 2017 - Five Stars
Really impressed with Olivia's Trains! I selected the items I wanted from their website, both of which only their shop sold, and within the hour I received a call to confirm my card details and process the order. The next day both items arrived by recorded delivery and securely packaged. One of these was an Olivia's Trains special renumber/naming and weathered loco which was excellently done. From placing the order to having the trains running on my layout took under 23hrs! That's impressive!

Christopher , Newborough - 27 Feb 2017 - Four Stars
Although I have currently only asked some questions, The staff at Olivia's immediately responded and answered my Questions. Very good for this day and age!

John , Southampton - 25 Feb 2017 - Four & a half Stars
In these days when people seem to be too busy (or lazy) to give time to provide good service, I was delighted to find someone who was not only product knowledgeable but gave freely of their time to give genuine help and advice. I am new to DCC and nothing was too much trouble answering my questions. Brian and his staff were first class. Their product range is fantastic and I had no trouble getting the customisation I was seeking. I look forward to future purchases and can't wait to visit in a few weeks to collect my order.

Stuart , Wooler. Ne71 6tn - 24 Feb 2017 - Four & a half Stars
I have purchased many sound fitted locos from Olivia's and they are excellent, as to is the service. One minor gripe is that quality control is not always as good as it could be having received one loco with a part missing, another with incorrect sound and a parcel without any postage.

Peter , Knaresborough North Yorkshire - 23 Feb 2017 - Four & a half Stars
Have dealt with this retailer for nearly three years. They have a wide range of stock and have the inhouse facilities to undertake additional fitting or repairs within a short time ready for collection or sent by secure mail. Items always tested in front of you before you leave the shop and queries dealt with promptly by phone or e-mail. They are my first point of call for new loco's.

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KEY TO RETAILER INFORMATION & SYMBOLS:
Model Shop =Model Shop with full Retail outlet, eCommerce Website =eCommerce Website available, or Website available =Website available.
Send an E-Mail =Send an E-Mail, Credit and Debit cards accepted =Credit and Debit cards accepted, Electronic Payments accepted e.g. PayPal=Electronic Payments accepted e.g. PayPal, Mail Order Service available =Mail Order Service available.
Model Types Stocked: Model Railways =Model Railways, Plastic Kits =Plastic Kits, Slot Cars =Slot Cars, Radio Controlled Models =Radio Controlled Models, Diecasts =Diecasts.
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This page last updated on
24 March, 2017

 

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