Scales & Gauges:
2mm, 4mm, 7mm,
N, OO9, HO, OO, O, G
Established 70 years ago, we have the largest stock of UK outline OO and N gauge railways.
Choose from over 16000 products on our secure website.
We have a group of friendly and knowledgeable staff who are more than happy to help you with any questions you may have.
Please note our shop opening hours differ from our phone/email hours which are shown below -
Shop: MON-SUN - 9am to 5pm
Phones: MON-SAT - 7:30 to 6pm SUN - 9am to 5pm
Previously submitted Customer Comments
John , Solihull West Midlands -
03 Sep 2017 -
Great service from Hattons The packaging was excellent and my parcel arrived very quickly You can always count on getting value for money when you buy from this seller
Keith , Hockley Essex -
03 Sep 2017 -
thank you for a excellent service, my order arrived on time and in perfect condition. I shall be placing my next order very soon. I have used your service several times in the past.
Peter , Sunderland -
31 Aug 2017 -
I am new to railway modelling and have just ordered for the first time from Hattons. Very competitive prices and excellent customer service. Faulty controller replaced quickly and free of charge.
Colin , York -
31 Aug 2017 -
This is the third order now from Hattons and there service and Goods are excellent I can recommend them to any one keep up the good work.
John , Carmarthen, Carmarthenshire. -
26 Aug 2017 -
Having only recently made my first ever model railway purchase , my order with Hatton's was delivered safely and exactly to order.An e-mail query re track radius was answered within 24 hrs. Excellent service.
Edwin , Australia -
13 Aug 2017 -
Always professional and efficient, Hatton's have sorted the occasional problem with manufacturing products. Deliveries are always packed well and arrive on time. Their range and knowledge are exemplary. Highly recommended.
Graham , Redbourn -
10 Aug 2017 -
Excellent service as always to an occasional purchaser. Order progress to e-mail very handy. Products always carefully packed and delivered on time, if not sooner than expected. Highly recommended.
Victor , Brighouse West Yorkshire -
09 Aug 2017 -
A brilliant shopping experience small problem with one of items not available but it was quickly sorted by the ecellent customer service department will definately use again
David , Boston Lincolnshire -
09 Aug 2017 -
I first used Hattons earlier this year and found that the service is of the highest standard,their delivery has always been on time and very well packaged.
There are plenty of genuine bargains to be had and the weekly email keeps you well informed of current and future stock.
I have purchased some previously owned items,as well as new items, and have found them to be exactly as described. Hattons is now my main suppliers, the first place I look when I want model railway gear.
Geoffrey , New Zealand -
06 Aug 2017 -
Hello. I have been one of your customers for over fifteen years,(when I returned to the hobby,
after a rather lengthy absence). How things have improved in that time! I have regularly purchased Locos and rolling stock, and more recently some of the excellant Bachman Farm Buildings. I am
always most impressed by your rapid response to any enquiries and the prompt way you dealt with a problem I had with a faulty loco. The range of stock you have available is amazing.
Ken , London -
03 Aug 2017 -
Faultless. I sold our family model railway to Hattons and they were thoroughly professional. I contacted 7 advertisers in the Hornby magazine and they were streets ahead of all the others. I would strongly recommend them.
Rapid response; fair price; courtesy; free carriage; instant payment.
Adrian , Act, Australia -
31 Jul 2017 -
I have used Hatton's mail order service for years. It is excellent being efficient and very quick as well as giving an excellent choice on how the goods are sent. Hatton's have a huge range of items both new and used, the latter being particularly useful in obtaining items missed the first time around. Also, any IT problems (very rare) when ordering have been resolved very quickly and efficiently - very important if you are on the other side of the world. Highly recommended!
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