Established over 70 years ago, we have the largest stock of UK outline OO and N gauge railways. Choose from over 23,000 products on our secure website. We have a group of friendly and knowledgeable staff who are more than happy to help you with any questions you may have. Please note our shop opening hours differ from our phone/email hours which are shown below - Shop: MON-SUN - 9am to 5pm Phones: MON-SAT - 7:30 to 6pm SUN - 9am to 5pm
Previously submitted Customer Comments
Peter , Swadlincote, Derbyshire -
12 Nov 2019 -
Our order was placed after lunch on a Monday and delivered by our postman on Tuesday morning. The item was very well packed and arrived in good order.
Ron , Bexhill-On-Sea -
08 Nov 2019 -
Having dealt with Hattons for many decades I have always enjoyed excellent service and help. They do supply Code 83 American track which was not on their website when I last ordered some, but I wish they supplied more USA stuff.
Graham , Ashford Kent -
29 Oct 2019 -
So so helpful, every time I email for advice they get to me very quickly Competitive prices I buy 99% of my gear from HATTONS, If only all companies were this good.
Irene , Walsall -
29 Oct 2019 -
Have ordered many items from hattons. Very helpful friendly telephone service. Items are always very well packaged and delivered when stated. One happy husband thank you. .Irene
Bruno , Erkrath, Germany -
17 Oct 2019 -
My first order with Hattons was absolutely perfect from the prize conditions as well as from the order winding up. Also DHL was perfect: Collection of the broadcasting at 16:30 o'clock and delivery in Germany the next day around 11:15. Hattons is unconditionally recommendable from my experience.
Francis , Woodingdean, Brighton -
17 Oct 2019 -
Oxford Rail Class N7 received today via the Royal Mail. I have tested it on my layout and it ran very well. Many thanks for your kind attention.
Robin , Uttoxeter, Staffordshire, Uk -
13 Oct 2019 -
I have just given my first order to Hattons by e-Mail. The "ask a question about this product " at the checkout stage was answered quickly and accurately. I am a hard of hearing person so using the telephone is difficult. Other websites want to phone back. I would definitely recommend Hattons to anyone with hearing problems. Please keep the "ask a question about this product"
Vance , Blackpool -
13 Oct 2019 -
Fantastic shop for model railway items. Great prices, products and service. I go regularly go to their Online shop to browse or buy. They have pre-Owned items and bargains all the time with excellent deals. I have bought two lots of items in one week, both orders arrived virtually a day later. Recommended to all model rail enthusiasts.
Richard , Greatworth, Oxfordshire -
06 Oct 2019 -
Excellent and prompt service as usual from this Retailer. I have purchased many items from Hattons over the years, both as a personal shopper and via mail order and am always delighted with their efficiency, prices and customer service ethic. I have no hesitation in thoroughly recommending.
Simon , 59 Dale View, Nantyglo, Ebbw Vale -
05 Oct 2019 -
Hiya Christine Hatton, I'm very pleased with my Dapol Class 121 Arriva Trains Wales Livery it's working Absolutely Perfectly, and the detailing is Realistically Absolutely Amazing
Miles , Warwick, Warwickshire -
26 Sep 2019 -
Always an excellent level of service received when telephone ordering and staff always polite and helpful. The delivery of requested items is always on time. Thank you very much for the excellent service.
Gareth , Emsworth -
25 Sep 2019 -
I just had another delivery through from them and can't fault there service. I would highly recommend using them to anyone in the great hobby of railway modelling many thanks from myself
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