Scales & Gauges:
2mm, 4mm, 7mm,
N, OO9, HO, OO, O, G
Established 70 years ago, we have the largest stock of UK outline OO and N gauge railways.
Choose from over 16000 products on our secure website.
We have a group of friendly and knowledgeable staff who are more than happy to help you with any questions you may have.
Please note our shop opening hours differ from our phone/email hours which are shown below -
Shop: MON-SUN - 9am to 5pm
Phones: MON-SAT - 7:30 to 6pm SUN - 9am to 5pm
Previously submitted Customer Comments
Keith , Gillingham Kent Uk -
26 Jun 2017 -
I started to construct a model railway layout for the first time in my life about ten months ago. To date, I have used Hatton's to supply me with four high quality locomotives, thirteen freight wagons and a small amount of Peco 'setrack'. Your attention to detail and the customer requirement is excellent and I will be returning for more items. Keep up the good work.
Anne , France -
25 Jun 2017 -
Excellent service and good postage rates to France, none of the nonsense that we have from some retailers who charge over the odds because it's abroad! The ordering was easy and quick, confirmation emails were sent, the model was sent very well wrapped and delivery was speedy. One extremely happy son! We will continue to use Hattons, cannot recommend them enough!
Robert , Stone, Staffordshire -
23 Jun 2017 -
Excellent service [just ordered], so now awaiting item. I had a query which was very quickly answered by return by Bryan White [Tks Bryan!]. I came unstuck trying to pay for my loco, for some reason the site did not accept my password, tried 4 times! when it finally did it would not let me confirm my address! [I'm an old customer].
Was it the site? me? or Friday 5pm??. However perseverance paid off [after 5 times!] and I look forward to receiving my loco next week. I'll still recommend Hattons - first problem in nearly 20 yrs so not bad!
Gary , Winlaton Tyne & Wear -
22 Jun 2017 -
I have just discovered this company, excellent service, models arrived well packaged. I will definitely be using this company more in the future. They also put a catalogue in with the parcel, not many places do this.
Donald , Texas, Usa. -
21 Jun 2017 -
Been using Hatton's Mail Order for over 30 years, never any problems, always excellent service and always arrives in perfect condition, and without any being damaged.
Ian , MT Lawley, Western Australia -
20 Jun 2017 -
Hattons mail order is an invaluable resource for overseas buyers. Postage (even airmail to Australia!) is almost always less than VAT deducted and service is fast and reliable.
Barry , Exeter, Devon -
17 Jun 2017 -
Purchased the Hornby "Flying Scotsman" with TTS sound in April and was very pleased. This week the model stopped running and test showed that there was a short circuit in the tender. I rang Hattons on Tuesday and was asked to return model to them. I posted the package to them on Tuesday afternoon and today (Saturday) morning a replacement arrived in full working order. Considering it would not have arrived at Hattons until Wednesday, to get a new one by Saturday is think is outstanding. I have purchased items from Hattons in the past and the service has always been first class with very competitive prices.
Alex , Weston-Super-Mare -
09 Jun 2017 -
Needed a Cobalt S lever switch quickly (having shorted my first one!). Great value with prompt service and secure packaging as usual! Thanks again to all involved at Hattons
Steve , Portsmouth -
09 Jun 2017 -
i have been using hattons for the past 3 years the staff are very helpful. all my trains are n gauge running on dcc as i was new to all this it was nice to no that i could ring hattons for HELP.this is the only place i use to buy all my n gauge from.
Philip , Blackpool Lancashire -
08 Jun 2017 -
i needed a new controller so i went on Hattons web site they have a can we help chat so i went on a very pleasent lady came on and found a really ggod cntrolller for me she even sent me a lonk to how i could order it and it arived the next day for a £4 DELIVERY great srevice
Michael , Maldon, Essex -
07 Jun 2017 -
Excellent service, always well packed and models are very good. have now purchased several trains, and my family have as presents. Service always first class and even when a model went missing in the post Hattons sent another. Excellent choice of products.
Always use on-line or telephone, nothing too much trouble for them. Pleasure doing business, highly recommended. Just bought for my 65th birthday a Hattons 58xx, detail extraordinary good.
Tony , London -
06 Jun 2017 -
Fast and efficient - almost 24hr! Really good prices, Lovely products. Lovely shop! And the website is a joy to scroll through - so much temptation!
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