Established over 70 years ago, we have the largest stock of UK outline OO and N gauge railways. Choose from over 23,000 products on our secure website. We have a group of friendly and knowledgeable staff who are more than happy to help you with any questions you may have. Please note our shop opening hours differ from our phone/email hours which are shown below - Shop: MON-SUN - 9am to 5pm Phones: MON-SAT - 7:30 to 6pm SUN - 9am to 5pm
Previously submitted Customer Comments
Damian , The Gauldry, Fife -
05 Sep 2019 -
There is an extensive range of items competitively priced available ex stock to suit all gauges. A wide range of delivery options is available to suit all pockets.
Daz , Barrow-In-Furness -
03 Sep 2019 -
Bought off this company many times before and will continue to do so because the service is excellent. I recently ordered 3 miniature cars for my railway town centre scene and were delivered within 2 days. The emails I receive stating "processing order, packed being sent/dispatched on its way and time of delivery are very informative. The vehicles all though already in solid cases are wrapped in bubble wrap and placed in a sturdy taped up box (no chance of being damaged in transit). I do not have verbal comms over the phone etc but ordering Online no matter how small My order is "Hattons" staff have always fulfilled my orders without any problems at all, I look forward to buying again soon, "Thank you Hattons".
Rob , Swavesey, Cambs -
31 Aug 2019 -
Have been using Hattons for years. Recently their wonderful staff spotted a duplication between a very old pre-order and a recent order and kindly alerted me to this, so I could cancel the duplicated item. now that's what I call great service and great staff!
Andrew , Canada -
25 Aug 2019 -
Another example of great service. Quick delivery, good communication, good price. That's all but this requirement of at least twenty-five words means I must say more.
Pete , Login, Carmarthenshire -
22 Aug 2019 -
Have dealt with Hatton's for years, and this week received my first ever damaged item ( due to mishandling by a courier company ) 1 call to Hatton's and the issue was resolved swiftly and a replacement order on it's way in less than 24 hours. Thoroughly recommend Hattons, great prices and super staff.
Francis , Helensburgh -
21 Aug 2019 -
I have purchased several items over the last few years and have always been happy with the items provided, safe and prompt delivery and any necessary communication. I highly recommend this company and it's staff.
James , Filey -
17 Aug 2019 -
If you any thing hattons have always been the best post always well boxed track your order royal mail.posting 100% will be getting more. well done hattons
Alberto , Genova -
17 Aug 2019 -
Only 10 but in Italy we say: 10 with a special mention HATTONS is the best retailer in Europe and sure one of the best worldwide. Alberto,Genoa,Italy
Bernd , Germany -
14 Aug 2019 -
Excellent Service and very good packaging. Short delivery time to Germany. Excact description of condition from delivered part. I'm very happy!! Currently I going to prepare my next order. Many thanks!!
Dennis , Dapto;nsw -
06 Aug 2019 -
I have to complement Hattons firstly with ease of the ordering process with information on delivery. Magnificent that from ordering to delivery in Australia took only 4 days including a week-end. Package arrived in perfect condition well protected internally, couldn't be happier.
Jamie , Chichester Weat Sussex -
30 Jul 2019 -
The two buses I've been looking for ukbus1030 and EFE20646 are a terrific addition to my model layout I will defiantly be ordering again. Thank You
Robin , Bodmin Cornwall -
23 Jul 2019 -
Ask for what you had for sale in OO gauge bubble cars, reply came back very very quick, have now purchased one from you very very good service as usual many thanks
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