Scales & Gauges:
2mm, 4mm, 7mm,
N, OO9, HO, OO, O, G
Established 70 years ago, we have the largest stock of UK outline OO and N gauge railways.
Choose from over 16000 products on our secure website.
We have a group of friendly and knowledgeable staff who are more than happy to help you with any questions you may have.
Please note our shop opening hours differ from our phone/email hours which are shown below -
Shop: MON-SUN - 9am to 5pm
Phones: MON-SAT - 7:30 to 6pm SUN - 9am to 5pm
Previously submitted Customer Comments
Edwin , Australia -
13 Aug 2017 -
Always professional and efficient, Hatton's have sorted the occasional problem with manufacturing products. Deliveries are always packed well and arrive on time. Their range and knowledge are exemplary. Highly recommended.
Graham , Redbourn -
10 Aug 2017 -
Excellent service as always to an occasional purchaser. Order progress to e-mail very handy. Products always carefully packed and delivered on time, if not sooner than expected. Highly recommended.
Victor , Brighouse West Yorkshire -
09 Aug 2017 -
A brilliant shopping experience small problem with one of items not available but it was quickly sorted by the ecellent customer service department will definately use again
David , Boston Lincolnshire -
09 Aug 2017 -
I first used Hattons earlier this year and found that the service is of the highest standard,their delivery has always been on time and very well packaged.
There are plenty of genuine bargains to be had and the weekly email keeps you well informed of current and future stock.
I have purchased some previously owned items,as well as new items, and have found them to be exactly as described. Hattons is now my main suppliers, the first place I look when I want model railway gear.
Geoffrey , New Zealand -
06 Aug 2017 -
Hello. I have been one of your customers for over fifteen years,(when I returned to the hobby,
after a rather lengthy absence). How things have improved in that time! I have regularly purchased Locos and rolling stock, and more recently some of the excellant Bachman Farm Buildings. I am
always most impressed by your rapid response to any enquiries and the prompt way you dealt with a problem I had with a faulty loco. The range of stock you have available is amazing.
Ken , London -
03 Aug 2017 -
Faultless. I sold our family model railway to Hattons and they were thoroughly professional. I contacted 7 advertisers in the Hornby magazine and they were streets ahead of all the others. I would strongly recommend them.
Rapid response; fair price; courtesy; free carriage; instant payment.
Adrian , Act, Australia -
31 Jul 2017 -
I have used Hatton's mail order service for years. It is excellent being efficient and very quick as well as giving an excellent choice on how the goods are sent. Hatton's have a huge range of items both new and used, the latter being particularly useful in obtaining items missed the first time around. Also, any IT problems (very rare) when ordering have been resolved very quickly and efficiently - very important if you are on the other side of the world. Highly recommended!
Roy , Weston Super Mare -
28 Jul 2017 -
Ever since Hattons sold discontinued products from Binns Road, I have bought railway stuff from them and they have never let me down. I have no hesitation in recommending them for reliability and quality of packaging.
Charles , Truro, Nova Scotia. -
26 Jul 2017 -
I am an online customer in Canada. I have had success with all my orders and my queries are answer promptly. I would like to see the type of motor specified on pre-owned loco's where ever possible. The web site is very good although the search feature is sometimes confusing.
Peter , Wellingborough -
21 Jul 2017 -
It is so delightful to be served by such an excellent company - one which has been 'there' since I was young, back in the middle of the last century! Hatton's has always been a magical name.
Michael , Llandudno, N. Wales -
15 Jul 2017 -
Ordered new release Adams Radial loco on Friday morning and it was delivered 24 hours later by Royal Mail. How good a service is that?! Thankyou Hattons - you are the best!
David , Tetney, Lincolnshire -
15 Jul 2017 -
Brilliant service with excellent communication - cannot be bettered! - thankyou. I was amazed at the speed and low cost of next day delivery - well packed.
If you are travelling a long distance it may be worth checking ahead to confirm opening times.
If you are purchasing over the internet you might like to check our Distance Selling Hints and Tips.
UKModelshops have made every effort to ensure the accuracy of the information on this site however, no liability is accepted for any damage, costs, injury or financial loss of any kind incurred as a result of reliance on the information or opinions provided.
In order to make sure this data is as up to date as possible for you we would be grateful if you could mention UKModelshops.co.uk when you contact any of the detailed shops.