Scales & Gauges:
2mm, 4mm, 7mm,
N, OO9, HO, OO, O, G
Established 70 years ago, we have the largest stock of UK outline OO and N gauge railways.
Choose from over 16000 products on our secure website.
We have a group of friendly and knowledgeable staff who are more than happy to help you with any questions you may have.
Please note our shop opening hours differ from our phone/email hours which are shown below -
Shop: MON-SUN - 9am to 5pm
Phones: MON-SAT - 7:30 to 6pm SUN - 9am to 5pm
Previously submitted Customer Comments
Robert , Boise, Idaho Usa -
14 Feb 2018 -
I purchased a Z scale MALLET locomotive, non runner. Outstanding price and very fast delivery. It took about 6 hours work and I have a very fine running rare locomotive. Great deal. I will keep Hatton's on my watch list.
Denis , Tadley, Hampshire -
13 Feb 2018 -
I have bought items from Hatton's several times in the past and have always appreciated their prompt delivery times. I also sold some plastic kits to them and got a very fair price. In fact I may add a codicil to my will so that my next of kin will sell my models through Hatton's. What a shame that Widnes is so far from Tadley!
John , Near Edinburgh -
09 Feb 2018 -
Part I wanted was not in stock from another supplier but Hatton's had it in stock. Ordered completed and delivered as advertised, well packed. Will use them again.
Michael , Newcastle-Under-Lyme -
08 Feb 2018 -
Have used Hattons in the past and have never had a problem or found staff more helpfull anywhere else. Would reccomend them to anybody.who buys online.
Chris , Suffolk -
02 Feb 2018 -
If other retailers supplied goods with the service standards and quality that Hattons do, then Hattons would need to look out. Sadly they don't so Hattons win again. Excellent service just as we have come to expect from all the staff by phone, on line or by email... just plain darned good! Ordered yesterday delivered perfectly today so what's better than that?
Fred , West Yorkshire -
02 Feb 2018 -
Always First Class service from Hattons ! Very helpful, and have always received Speedy deivery. They also have some of the best prices around, Great store !
Richard , Exeter Devon -
31 Jan 2018 -
We ordered via your on line shop on Thursday evening and the product arrived in excellent condition, in a nice firm box on the Saturday. The price of our product was the best in the UK. We unpacked the N gauge Dapol "Bubble Car" and put it to work on our layout, worked wonderful and a nice addition to the fleet. Will order again as service is 100%. Many Thanks Christine and the team
Michael , Warrington Cheshire -
29 Jan 2018 -
Competative Prices with very fast delivery. Very good online communication. Items ordered are very well packaged. I order a lot of Kato track, which is always in stock.
Michael , Strone, Argyll & Bute -
17 Jan 2018 -
Very prompt service. However, the website is not kept up-to-date. One of the items listed was marked as 'in stock' when it wasn't. Hatton's did inform me of the error before my order was processed, but this still meant that I was unable to acquire a model I'd been trying to get for some time, even to the point of not following-up with another retailer in preference to Hatton's - and now the other retailer no longer has the item in stock either, having sold it whilst I was waiting in vain for Hatton's to deliver! In addition, I'm not sure why Hatton's list items on their website that are not only not in stock, but in some cases production has ended so it's going to be impossible to buy new anyway!
Michael , Hoessgang, Austria -
12 Jan 2018 -
I write from home in Austria. I placed an order on Dec. 18th and Hatton's informed me about despatch the next day which was pleasingly quick. Although I was not expecting the parcel to arrive in time for Christmas, it was not delivered until January 4th, which I find too long, especially as I had paid extra for priority delivery. Presumably, it was Royal Mail's fault, not Hatton's, although I was puzzled that the reference number given me by Hatton's was not recognised by Royal Mail when I tried to track on Royal Mail's Website. Either the number was wrong or Hatton's did not submit it to Royal Mail. Despite this, when the parcel eventually arrived, I was pleased with the contents and the condition of the pre-owned items I had ordered.
Peter , Raleigh NC Usa -
10 Jan 2018 -
I order on a very regular basis for shipment to the USA. Prices are competitive and the shipping outstanding. I place an order on Monday night, gets boxed and shipped Tuesday and is here 2 days later. Nice range of pre-owned. I often order for other British modelers in my area.
Jerry , Italy -
07 Jan 2018 -
I had a query on a product today Sunday. Received a reply within 30 minutes brilliant service.
reliable company I order often and delivery to Italy is very reasonable.
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