Many of your Hobby Shops, Suppliers and Manufacturers are STILL OPEN.

During these interesting times when we are all advised to Stay at Home what a great times to catch up on all those outstanding modelling projects.
With my interest being in American Narrow Gauge over the years I have accumulated many kits. So last week I made a start on them and have just completed a Pagosa Springs Combine #215, followed by at last putting the decals on a couple of brass passenger cars. Next on the list are a Jordan Spreader and a 3 way coupler car. So let's get modelling.
And if your short of bits an pieces or even whole kits remember there are still a lot of retailers and manufacturers out there who are still open and doing mail order.
So in these interesting times support your hobby and keep on modelling.
Best regards,
Adrian

Exhibitions, Open Days and Swapmeets

Given the current National and International situation, together with the number of notifications of cancellations I have received over the last few days, I think it is reasonable to assume that all Exhibitions, Open Days and Swapmeets have now been cancelled or postponed for the rest of March and April.
I know I have not received notification of this from all organisers but I think this is a safe assumption.
Therefore if you are planning to visit an event that is still listed I strongly recommend that you try and contact the organisers first before travelling.
All the best to everyone and I hope you and your families keep healthy during this situation.
Adrian.

How to Report a Change of Circumstances with your Event

With the current International situation could Event Organisers please be aware that I am able to update entries very quickly as long as you follow the process below.

With every event submission you will have been sent an acknowledgement email. In that email there is a section entitled **HOW TO AMEND YOUR EVENT**. All you need to do to change the details or report a cancellation is read and use the info in that email.

Using the above process, which is automated, the event entry can be updated within a matter of hours. If you send me an email I will complete your request BUT I may not read that until the following day, then I have to search for your event, then I have to manually update it.

SO PLEASE, ALWAYS KEEP THE ACKNOWLEDGEMENT EMAIL AND READ THE DETAILS. MANY THANKS.
Adrian.

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Hattons Service Updates

We are making plans for a Government enforced 5-6 week despatch operation shutdown
We are acting as if this will commence on Thursday 26th March

Deliveries and Mail Order
We have had a surge in orders over the past week.
We have been working extra shifts and taking on extra staff to handle these orders.
All orders are currently being despatched within 24 hours.

Store
Store closed until further notice
We have ordered Click & Collect lockers which we will look to have installed at our Hub in Widnes.
These will be used to collect orders from and drop items off for return.
More details to follow.

Helpdesk
Helpdesk still operating with amended opening hours.
Monday to Sunday between 9am and 5pm.
0151 733 3655

Digital Fitting Service
This service remains suspended until further notice.

Hattons Class 66
We are preparing to add the next batch to stock.
Check our website for more information.

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Update on Covid-19

At RMS we're still open for business as usual and deliveries are going out on a daily basis. We hugely appreciate your continued support as always, and especially during these times.
There is currently no disruption to our warehouse or the postal service. The warehouse is taking extra precautions to ensure minimal disruption and to decrease the chances of spreading the virus such as minimising visitors, social distancing and gloves are worn as usual. Public Health England has advised that it is very unlikely that the COVID-19 can be spread on packaging.
We're working from home where possible as per recommended guidelines - Which has no impactful to the service in any way.
We appreciate it's a concerning time and we hope you stay safe during the outbreak. We're always happy to talk should you wish to call or email us.
As I'm sure you know already - The NHS and WHO are great sources for information. If anything does change we'll be sure to let you know.
Warm regards,
Ben at RMS

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NEW SLATERS 7mmPRIVATE OWNER WAGONS

At this uncertain time, we would like to reassure our customers that we are still operating our Mail Order/Online service as normal, with visible stock levels & our usual postage discounts for multiple items. New this month: Slaters Private Owner Wagons 7mm, Slaters Huminiatures, Coach Seating in 7mm & 4mm, Handrail Knobs & Steam & Vacuum Pipes now in 7mm as well as 4mm, Plain White Plasticard, Brass wire, DCC Concepts Screw & Drill Sets as well as Fine Sprue Cutters & Super Sharp Shears - All available on our website, along with an extensive range of 7mm, 4mm, OO9 Gauge & 2mm Kits & accessories.Bullfrog Snot - 'fresh' stocks now arrived!  Keep well everyone and we hope to see some of you on the circuit later in the year.

Back on track: why slot cars and model railways could make a come-back

"With the Government restricting most workers and all over-70s to stay at home for the foreseeable future in order to combat the spread of Coronavirus, millions of people suddenly have rather a lot of time on their hands. Traditional hobbies such as slot car racing and model railways have seen a surge in interest."
Telegraph Online 1st April 2020.
And no it wasn't an April Fool.

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